Product Return Policy and Terms
Our goal is to ensure your complete satisfaction. If for any reason you are not happy with your purchase, you can take advantage of our return policy.
Return Timeframe
You may return a product within 14 calendar days of purchase.
General Conditions
The product must be in its original, unused condition.
It must be accompanied by the original packaging and all tags.
Proof of purchase must be provided.
Items Not Eligible for Return
- Hygiene products
- Items sold as final-sale discounted products
- Personalized items
Return Process
Contact our support center to file a return request.
Receive instructions from our representative on how to ship the product.
After the product is received and inspected, your refund will be issued within 5-7 business days.
Refund Information
Refunds are issued using the same payment method used for the purchase. In the case of bank transfers, the process may take a few extra days.
